Dr. Wright's Blog

The Process

Booking an appointment for a hearing evaluation is the first step, but it's a step that can be a bit intimidating for many people. Because of this, I want to explain the process in hopes that it eases any worry or doubt you may be experiencing.

One of our goals is to make the process as comfortable and as enjoyable as possible. We want all of our clients, at both clinics, to feel welcome and taken care of during the whole process.

When booking an appointment, you'll be speaking with either Devon or Diane at our Broadmead Clinic or Tracy at the Oak Bay Clinic. They are all very friendly and happy to speak with you and answer any questions you may have. They will ensure you will find an appointment date and time that works for you and your schedule.

When you arrive for your appointment, you will be warmly greeted and you can even enjoy a cup of tea or coffee if you like!

Your appointment will begin by talking with the Audiologists Dr. Erin Wright or Robbyn Brodie and telling them a bit about your hearing. They'll ask a few questions to find out more about you and your hearing loss.

The next step is to head to our sound booth for a hearing test. You'll be seated in the sound booth and the Audiologist will be seated on the other side of the sound booth and the test will begin. During the test, you will be asked to push a button when you hear soft beeping tones. There are a few components to this part of the test so the Audiologist can determine the area of your ear that has been damaged. Then your speech understanding is tested as well as your eustation tube function, ear drum movement and acoustic reflexes.

It's the hearing test results that will help the Audiologist to understand what kind of hearing loss you may have, which will help them to determine what kind of hearing aids will be most beneficial to you. Your Audiologist will talk to you about the results and answer any questions you may have. She will then provide you with information on the best choice of hearing aid for your specific type of hearing loss.

So that's the first step and we think that once you come in to one of our offices, you will feel comfortable and relaxed and very happy with your experience!

If I've piqued your curiosity and you'd like to know what happens after this initial appointment... come back to check out our blog again!

Oticon Intiga

Until the end of November, we are offering people the opportunity to try hearing aids in their own environments with no obligation. We are doing this because a new hearing aid was released from Oticon called Intiga. There are three different models and prices ranging from $1995 - $3400 each.

The Intiga was released in Canada October 1st and so far people have loved the small size and incredible sound quality. It is the smallest Behind the ear aid in the marketplace.

We had an advertisement in the Times Colonist about the promotion where it looked as though the hearing aid was busting through a brick wall. One of my clients wrote me this email and has given me permission to post it on the blog:

Hi Erin,

Just wanted to drop you a note and say that your Ad in today's paper, is RIGHT ON!

I was sitting at breakfast reading the paper. Ivan was sitting on my right talking to me and I could hear him, but I could not understand his words unless I was looking at him. (I did not have my hearing aid in) I was sitting there thinking how easy it is to pretend to hear or to pull away from people, when I looked down and saw your Ad. People without a hearing loss may not relate to it, but if you have a hearing loss the Ad really gets your attention. I have been taking Speech Reading Classes to refresh my skills, as I have noticed myself avoiding being around groups of people, as it is to hard to follow conversations. It is easier to have dinner parties at my home with a large group as then I can also excuse myself and go to the kitchen rather than continually say, "I am sorry I did not hear that". So, good job on the Ad.

I hope all is well with you, your businesses and your family.

Warm regards,

Here is a picture of one of the Intiga hearing aid:



To take advantage of this limited opportunity to try Intiga, email me and I'd be happy to organize an appointment for a fitting.


Hearing Expo Grand Prize Winner!!!!!!

Congratulations to Mr. Doug Relf whose name was drawn for our grand prize of two Agil Pro hearing aids. He was fit a few weeks ago with the behind the ear style and is reporting great success and benefits. Mr. Relf, who went to a church minister's conference soon after his fitting reported that he received a gift from God.

Thanks to everyone who came to the fair and we look forward to enhancing our presentations and exhibitor booths for next year.

hearing expo winner

Hearing Aids and Telephones

“I have trouble hearing on the phone, will hearing aids help me?”

YES!  Certain hearing aid styles, such as the completely in the ear style have the microphone down in the ear canal which requires no special features for using the phone.  Telecoils can also be put into the hearing aid which uses the electromagnetic energy from the phone to couple to the hearing aid to pick up the signal directly.  This feature can be used without the microphone on the hearing aid thereby eliminating feedback that can sometimes be heard on the phone.

Some hearing aids are now equipped with Bluetooth technology which is a huge leap for hearing aid users and cell phones.  Cell phones can sometimes cause interference with hearing aids causing buzzing or crackling sounds, however each cell phone manufacturer is required by law to provide hearing aid compatible phones.

Telus is providing a new service called Visual Voice mail.  They describe it as:

“Don’t worry about missing important messages when you are unable to answer your phone. With TELUS Visual Voice Mail, there’s no need to dial in to pick up your messages, you just read them on screen.

Read it instead of listening to it. Visual Voice Mail converts your voice mail messages to text and delivers them straight to you as SMS or email within minutes. The converted message will include the phone number of the caller embedded in the text.  Keep record of your voice mail.You can view all of your messages in one convenient inbox and have a visual record of who called and what they said. ”Telus provides this service for a monthly fee of $7.50. However it is currently being offered for a free 30 day trial.” 

There are also captioning telephones which display text with the incoming call.  The Canadian Hard of Hearing Association is working hard to bring this technology to Canada.  See http://www.captel.com 

There are also a variety of amplified telephone solutions for people who have difficulty hearing on the telephone. If you have difficulties hearing on the telephone, however, chances are you’re having difficulty in other areas as well and an amplified telephone may not serve all your hearing needs.


Did you HEAR the news!

Our Oak Bay hearing clinic grand opening is February 17, 2011.

To celebrate the opening of Oak Bay Hearing Clinic, we invite you to our Open House on Thursday, February 17, from 1pm – 5pm. Refreshments will be served, and you can ask questions about hearing loss correction and prevention, browse the selection, and enter to win a customized set of ear moulds—a slick way to get the most personalized fit for a bluetooth, or to enjoy comfy ear protection while swimming, sleeping, travelling, or practicing music.

The open house will be fun as I know all the neighbours. It’s so exciting for me, to be right on the street, offering something more visible and accessible. I want to build bridges, so that more people who are suffering from hearing loss will get the correction they need to enjoy life more fully.